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Summary
- Microsoft encourages users to switch to the new Outlook but fails to address existing issues.
- New features like shared mailboxes aim to improve the user experience, but may not convince users.
- Consider exploring alternative email platforms if you are unsatisfied with Outlook's performance.
Have you given the new Outlook app a try yet? While some people are gelling with it, others are finding that it's pretty lacking. Some point out that the new Outlook has removed some of the features they liked, while others lamented about its performance.
Well, Microsoft has made a community post asking the community at large to adopt the new Outlook app. And while its contents look pretty good, I'm not sure that it's going to do a whole lot of good convincing people to make the swap.
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As spotted by Windows Latest, Microsoft posted on the Tech Community website to discuss the new Outlook. In an article titled "Embracing the future: Transitioning to new Outlook for Windows," the company tries to make its case that the new Outlook is good now, and you should totally give it a shot.
One talking point the company used to convince people is its new shared mailbox:
We heard you! One of the top experiences we are improving is working with shared mailbox experiences. Outlook for Windows blends classic Outlook capabilities for shared mailboxes with new capabilities to address your long-standing needs.
You can now add shared mailboxes as accounts alongside shared folders. With the new “Shared with me” page you can now view permissions on shared folders or mailboxes to identify and resolve access issues. You can control how the shared mailboxes and folders will be displayed in the Folder pane. The Folder pane also gives a clear visual distinction to shared mailboxes compared to dedicated email accounts, making them easy to access and use throughout your day.
Microsoft goes on to explain that the new Outlook introduces "Copilot agility," which it claims will help speed up your productivity and create newsletters using AI assistant tools. It also explains that there's a better consistency between the desktop and web versions, and points people to a roadmap where people can check out what's coming up next.
Unfortunately, it doesn't seem that Microsoft really addresses the pain points that people actually have with Outlook, and people likely won't be convinced by the tech giant's arguments. As such, if you'd rather just get rid of Outlook and try something else, there are plenty of alternatives to Outlook that you can use instead. And if you think changing from Outlook is a bit of an over-the-top reaction, think again. One of our authors recently took the plunge and listed all five reasons they made for finally uninstalling Outlook, and what they're replacing it with.
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